Shipping policy
Shipping Policy
Last Updated: April 21, 2026
At Noma & Nori (nomanori.com), we are committed to providing reliable, transparent, and efficient shipping for our customers across Canada. We specialize in bringing curated global designs directly to your doorstep.
We are proud to offer free shipping on all orders within Canada. No minimum purchase required.
1. Global Fulfillment Disclosure
To provide high-quality fashion at competitive prices, Noma & Nori utilizes a global logistics network. While our administrative headquarters are in Ottawa, Ontario, our products are dispatched directly from our international distribution centres. This model allows us to offer unique collections with exceptional value.
2. Order Processing & Delivery Times
| Stage | Timeframe |
|---|---|
| Order Cut-off Time | 08:00 PM (EST - Eastern Standard Time) |
| Handling Time | 1–3 Business Days (Monday–Friday) |
| Transit Time | 7–10 Business Days (Monday–Friday) |
| Total Estimated Delivery | 8–13 Business Days |
3. Tracking & Duties
Order Tracking: Once dispatched, you will receive a unique tracking link via email to monitor your package in real-time.
Customs & Duties: For Canadian customers, we aim for a worry-free experience. While most items arrive without extra fees, local import duties or taxes are the responsibility of the recipient as the importer of record.
4. Address Accuracy
Please ensure your address is correct at checkout. Noma & Nori is not responsible for undeliverable orders due to incorrect information. Reshipping fees may apply for returned packages.
Support Information
Email: info@nomanori.com
Administrative Office: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
Note: Returns are not accepted at this location.
© 2026 Noma & Nori. All rights reserved.